Claims

How is Chubb different?

We don’t just process claims, we make things right.
 
We hope you never need to file a claim with us. But if you do, that’s our opportunity to show you what “craftsmanship” means in service to you. It means a quick response when you need it most. It means Chubb people working with empathy, integrity and our legendary attention to detail to make you whole. It means we honor the promises we’ve made to you. Your loved ones, your employees, your home, your business reputation—these things matter. These things are personal, for you and for us.
 
We’re here to help.
  • Ronald S. & Noah G. “Chubb made us feel confident that they would do whatever they could do for it to be resolved”

  • Richard L“Chubb couldn’t do enough to say yes”

  • Nancy M.“You want to be with a company that makes you the number one priority”

  • Katelyn F., Risk Engineer"protect what is important to them – their business and their employees."

  • Steven S., Risk Engineer“bringing knowledge and passion to everything we do”

  • Tommy L., Senior Claims Representative “when people have their lives turned upside down, my job is to be there for them”

  • Marcelle D., Property Claims Manager“craftsmanship is excelling at every part of the process.”

Need additional help?

Please visit our FAQ page for answers to your most common questions.If you need support, please visit our Contact Chubb Claims page to contact a dedicated team ready to assist you with your claim.

To report a claim, choose a report option